Support & Contact Information

Help Desk

If you have any support, billing, or sales questions, please submit a ticket through our Help Desk or send an email to support@xait.com. Self-service help and documentation is also available to existing clients on-demand by registering and logging into our Help Center.

During our support hours (Monday through Friday, from 12:00am to 3:30pm Central Time), we will make every effort to respond to your support ticket within a few hours if not sooner.

Hours of Operation

We are closed on the following US holidays: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day (and the following Friday), and Christmas Day.

Phone Support

Limited phone support is available during normal business hours, Monday through Friday, from 12:00am to 3:30pm (Central Time).

Norway: +47 51 95 02 13

US: +1 512-266-1676

If you do not reach us on the first try, please leave a message. We make every attempt to return calls within a few hours during our normal operating times.

We do not check voicemails after hours or on the weekend. If you leave a voicemail, we will call you on the following business day.

In order to expedite your support, please submit a support ticket through our Help Desk or via email.