Support & Contact Information

Help Desk

If you have any support, billing, or sales questions, please submit a ticket through our Help Desk or send an email to support@xait.com. Self-service help and documentation is also available to existing clients on-demand by registering and logging into our Help Center.

During our support hours, indicated below, we will make every effort to respond to your support ticket within a few hours if not sooner.

Hours of Operation

We are closed on the following US holidays:

• New Year's Day
• Memorial Day
• Independence Day
• Labor Day
• Thanksgiving Day (and the following Friday)
• Christmas Day

Phone Support

Limited phone support is available during normal business hours, Monday through Friday, from 12:00am to 3:30pm (U.S. Central Time) / 7:00am to 10:30pm (Central European Time).

Norway: +47 51 95 02 13

US: +1 512-266-1676

If you do not reach us on the first try, please leave a message. We make every attempt to return calls within a few hours during our normal operating times.

We do not check voicemails after hours or on the weekend. If you leave a voicemail, we will call you on the following business day.

In order to expedite your support, please submit a support ticket through our Help Desk or via email.