As of May 13th, 2019, our self-service content is no longer accessible to users who are not signed into the Help Center. To ensure that our users are fully capable of accessing our user guides and other self-service content, we have implemented a new method for logging into the Help Center. A new menu option is now available within the User Profile drop-down menu as shown below.
Selecting the above option for the first time will present you with a new tab asking that you verify your email address. Once your email address is verified selecting the XaitPorter User Guide option will open our Help Center in a new tab and will automatically log you in. Once logged in you will have full access to our self-service materials and can freely submit, or review previously submitted, support requests.
If for some reason you are unable to access our Help Center, or if the above option does not work for you, please feel free to email us at email@example.com. For added contact information or to learn about our hours of operations please refer to our Support & Contact Information page.